OPS-1821 · Incident Ops

Card declines outside our estate

SEV-3 · No action

Grafana

Decline rate on card-network rose, then flattened. Our auth-api error budget held.

Cause

The spike is on the card network, outside the allow-list. No host of ours is saturated.

Plan

Take no action. Keep the ticket attached to the case.

Draft

No allow-listed write

Allow-list · none · Jira OPS-1821

Footprint

Person gate

No action

No write was approved. The draft stays on the case. Nothing was sent.

28 Sep, 16:40